{"id":23086,"date":"2026-04-23T05:19:25","date_gmt":"2026-04-23T05:19:25","guid":{"rendered":"https:\/\/borrowingnexus.com\/?p=23086"},"modified":"2026-04-23T05:19:26","modified_gmt":"2026-04-23T05:19:26","slug":"toxic-work-environments-how-to-improve-workplace-culture","status":"publish","type":"post","link":"https:\/\/borrowingnexus.com\/?p=23086","title":{"rendered":"Toxic Work Environments: How to Improve Workplace Culture"},"content":{"rendered":"<div>\n<p>We all have 24 hours in a day. And after the hours we spend sleeping, the biggest chunk of our day is spent working\u2014eight hours every weekday and another five or so on the weekend.<sup>1<\/sup>\u00a0Imagine if all that time at work felt like being trapped in a soul-sucking pit filled with busy work, disrespect and ridiculous stress. Unfortunately, that kind of toxic work environment is all too real for millions of workers. And 44% of them blame their leadership team for the toxic work culture.<sup>2<\/sup>\u00a0That\u2019s a huge wake-up call!<\/p>\n<p><strong>Every business\u2014including yours\u2014either creates or accepts its workplace culture<\/strong>. When you create it, you fire up your team with positive values, clear expectations and a sense of purpose. But if you accept whatever your team dishes out, you leave room for toxic habits to creep in and take root. And unless you want 44% of your employees thinking you\u2019re the problem, you can\u2019t afford to let that happen.<\/p>\n<p>That\u2019s why you need to understand what work culture is and why it matters. Then we\u2019ll take a look at the signs of a toxic work culture and how you can improve yours.<\/p>\n<h2><strong class=\"speakable\">What Is Workplace Culture and Why Is It Important?<\/strong><\/h2>\n<p><strong class=\"speakable\">Workplace culture, also called company culture, is the collective attitudes and behaviors of your organization.<\/strong> It\u2019s how your company does things\u2014and it\u2019s not one-size-fits-all. You get to choose what\u2019s most important to your company\u2014values like excellence in the ordinary, focused intensity and unified teamwork. Then you can hire folks who share those values and motivate your team to protect them as you grow.<\/p>\n<p>When you\u2019re already bending over backwards every day to keep your business moving full speed ahead, you may wonder if culture really matters. The short answer is <em>yes<\/em>. Workplace culture isn\u2019t some fluffy\u00a0HR rah-rah tactic that makes more work for you. <strong>A healthy company culture frees you and your team to do work you love and have a more positive impact on your customers.<\/strong><\/p>\n<p>The way your team experiences your business has a <em>major<\/em> impact on how effective they are in their roles. It\u2019s worth pausing for a quick cuture checkup to gauge how your culture is doing.<\/p>\n<p>A miserable work environment (maybe even what you\u2019d call a hostile work environment) is bad for your business\u2019 brand and growth potential. It\u2019s also lousy for your team members\u2019 productivity and mental health.\u00a0The opposite is true too\u2014a healthy culture keeps your team happy and engaged in their roles, which helps your business grow. In fact, businesses with the highest employee engagement are 23% more profitable than those with low employee engagement.<sup><span style=\"font-size: 10.8333px;\">3<\/span><\/sup><\/p>\n<p>With all that in mind, you can\u2019t afford to turn a blind eye to your work environment. So let\u2019s be crystal clear on the symptoms of a toxic work environment. Then you can prevent it from spreading into your business.<\/p>\n<h2>10 Characteristics of a Toxic Work Culture<\/h2>\n<ol>\n<li>Team members don\u2019t feel safe to communicate openly with their leaders.<\/li>\n<li>Passive, aggressive or passive-aggressive communication is the norm.<\/li>\n<li>Illegal, dishonest or unethical behaviors\u00a0are tolerated.<\/li>\n<li>Turnover and team member absenteeism are high.<\/li>\n<li>Morale is low.<\/li>\n<li>Leaders pressure their team members to work long hours, not take vacation days, and neglect work-life balance.<\/li>\n<li>Team members fear failure or being fired without warning.<\/li>\n<li>Gossip, cliques and work-related drama go unchecked.<\/li>\n<li>You have so many poor-performing donkeys on your team that you can\u2019t attract thoroughbreds.<\/li>\n<li>Leaders use a transactional, micromanaging style of leadership instead of inspiring and motivating their team through transformational or servant leadership.<\/li>\n<\/ol>\n<h2>Examples of Great Workplace Culture<\/h2>\n<p>Now that you know what you <em>don\u2019t<\/em> want in your company, what\u2019s a healthy model to shoot for? Here are some examples of thriving workplace cultures:<\/p>\n<p><strong>Zappos<\/strong><\/p>\n<p>This online shoe giant consistently gets ranked as one of the best corporate cultures in America\u2014and that doesn\u2019t happen by accident. When describing its work environment, Zappos said, \u201cWe\u2019ve learned that if you identify your company\u2019s core values, hire by them, onboard team members by them, and truly live by them, then your business is on a long-term path to success, profit and growth.\u201d From its hiring practices to customer service to work environment, Zappos reinforces the company\u2019s core values.<\/p>\n<p><strong>BELAY<\/strong><\/p>\n<p>BELAY was named one of <em>Inc. <\/em>magazine\u2019s Best Workplaces of 2021 and listed in FlexJobs\u2019 Top 100 Companies to Watch for Remote Jobs in 2023. The virtual staffing firm has built an engaged team and award-winning culture\u2014even while working 100% remote. BELAY knows how workplace culture is built: with values, not gimmicks. \u201c[Our culture is] not Ping-Pong tables, fully stocked beer fridges, and nap pods,\u201d BELAY explained on their website. \u201cWe instill our mission and values of gratitude, teamwork, vision, passion, fun and God into every one of our nearly 1,200 remote workforce team members.\u201d<\/p>\n<p><strong>Ramsey Solutions<\/strong><\/p>\n<p>Yes, Ramsey Solutions is known for our culture too\u2014one that attracts crazy-talented thoroughbreds who work <em>and<\/em> play hard on a serious mission of hope. The company\u2019s culture is built on values like:<\/p>\n<ul>\n<li><strong>Righteous Living<\/strong>. We believe character matters. All the time.<\/li>\n<li><strong>Crusade<\/strong>. We are crusaders doing work that matters.<\/li>\n<li><strong>Self-Employed Mentality<\/strong>. We all care and take responsibility like we own the place.<\/li>\n<li><strong>Family<\/strong>. We balance family and working hard.<\/li>\n<\/ul>\n<p>And some of the perks that flow out of those values are healthy communication, work (and service) team members love, flexible schedules and the freedom to be at work when we\u2019re here and at home when we\u2019re home. That\u2019s why thousands of people apply to work at Ramsey Solutions every year.<\/p>\n<h2>6 Tips for Improving Your Workplace Culture<\/h2>\n<p>Okay, so workplace culture is a big deal. And whatever your culture is like, remember this: If you\u2019re a leader, you\u2019re either creating it or tolerating it. If you think your business needs to change, decide what you want your workplace culture to look like, and do the hard work to move it in that direction. Here are six ways to improve a toxic work environment\u2014and to make a good culture great!<\/p>\n<h3>1. Lead With Values<\/h3>\n<p>Lead your business with strong core values. Your values clearly define what your business stands for (and what it <em>doesn\u2019t<\/em>). So when you commit to them as a company, you create a culture where people with similar values can love the work they do\u2014and thrive.<\/p>\n<p>Core values communicate:<\/p>\n<ul>\n<li>What you expect from your team<\/li>\n<li>What your team can expect from you<\/li>\n<li>How your business should interact with customers<\/li>\n<\/ul>\n<p>Your core values also help you make good hires, better business decisions and a strong impression in the marketplace. So, if you haven\u2019t already, think about what you want your business to stand for and write\u00a0<\/p>\n<p>out your company values. But keep in mind that defining your values isn\u2019t enough\u2014you have to live them out. And your team needs to do the same.<\/p>\n<h3>2. Give Your Team a Mission<\/h3>\n<p>For many business owners, a mission statement is just a checked box\u2014something they put on their website and forget about. They don\u2019t really use it to inspire their team, make decisions, or drive their business forward. But doing that has a negative effect on company culture, team member engagement and productivity.<\/p>\n<p>Mission is so important that in The State of Work 2021, over half of U.S. employees said they would take a pay cut for a job that provides more meaningful work. Bestselling author and speaker Simon Sinek said it well: \u201cWorking hard for something we don\u2019t care about is called stress. Working hard for something we love is called passion.\u201d To have a purpose-focused culture, ask yourself, <em>Why does my business exist?<\/em> Then lead your business toward fulfilling that clear mission.<\/p>\n<\/p><\/div>\n<div>\n<h3>3. Level Up Your Hiring Process<\/h3>\n<p>The people you invite to join your team have a big impact on the health of your culture. Chances are, you\u2019ve made a bad hire before. (We get it. Welcome to the club.) But just one bad hire can hurt morale, productivity and your business\u2019 reputation. And whether a team member chooses to leave or you show them the door, turnover is expensive\u2014to the tune of nearly $15,000 every time you lose one.<sup>4<\/sup> That\u2019s a pretty hefty incentive to hire carefully.<\/p>\n<p>You don\u2019t want to look for skills and experience alone. Look for character qualities that align with your company\u2019s core values\u2014and take your time! We know sometimes you just need to get someone, anyone, with experience in the door. But the biggest mistake you can make is rushing the process. It takes time to get a clear sense of a person\u2019s values, personality and passions so you can gauge if a candidate is a good fit for your team.<\/p>\n<p>We recommend a thorough approach when it comes to adding new members to the team. Twelve components, to be exact. That may seem like a lot of time and effort, but remember: Hiring the wrong person can cost you a lot more.<\/p>\n<p><em>Related article<\/em>:\u00a0How to Hire Employees: The 12 Components to a Good Hire<\/p>\n<h3>4. Stop Tolerating Office Gossip<\/h3>\n<p>Workplace gossip is par for the course. No big deal, right? <em>Wrong!<\/em> Gossip is destructive\u2014it can kill team unity. We define gossip like this: Saying something negative about anyone or anything to someone who can\u2019t do anything about it. Team members only need to tell their<em> leaders<\/em> about the bad stuff\u2014not each other\u2014because their peers can\u2019t fix it. And sharing the bad stuff in the name of venting just creates drama, speculation, mistrust and confusion.<\/p>\n<p>Here\u2019s a smart rule to live by: Pass negatives up, and pass positives all around.<\/p>\n<p>All this talk about gossip may bring to mind some habits in your own conversations that need to change. The good news is, if you&#8217;re the leader, you\u2019re the problem <em>and<\/em> the solution. So commit to setting an example for healthy conversations. Then communicate to your team that you won\u2019t tolerate gossip at work anymore and stick to your guns. You have to follow through and hold people accountable to your no-gossip policy if you want to remove gossip from your work environment.\u00a0<\/p>\n<p><em>Related article:<\/em> Gossip Is Poison to Your Team<\/p>\n<h3>5. Communicate With Transparency<\/h3>\n<p>When people don\u2019t have all the information, they tend to jump to conclusions. Some people also have a bad habit of assuming the worst. That\u2019s why companies with winning cultures talk openly with their teams. You don\u2019t have to share everything, but you do need to be transparent with your team to build trust. Communicate early and often with your team\u2014about the bad stuff <em>and<\/em> the good.\u00a0<\/p>\n<p>Here are a few topics to cover with your team often:<\/p>\n<ul>\n<li>The mission of the business<\/li>\n<li>Core values<\/li>\n<li>Vision for the future<\/li>\n<li>Team transitions and changes<\/li>\n<li>Revenue goals and how the business is performing<\/li>\n<li>The <em>why<\/em> behind business decisions<\/li>\n<li>Your appreciation<\/li>\n<\/ul>\n<p>All these things build deeper, stronger connections with your team and keep everyone on the same page.\u00a0<\/p>\n<p><em>Related articles<\/em>:<br \/>How to Communicate Effectively<br \/>10 Easy Ways to Show Employee Appreciation<\/p>\n<h3>6. Show Them the Money<\/h3>\n<p>Money isn\u2019t the only thing that matters to team member engagement, but it <em>does<\/em> matter. Do you want people who are super fired up to help your business win every day? Then make sure you\u2019re paying them well and incentivizing them for excellent work.<\/p>\n<p>Ramsey Solutions uses many compensation plans\u2014from commission for salespeople to monthly profit sharing to bonuses. Even if you can\u2019t overhaul your entire payroll, you can come up with other creative ways to reward your team (like team outings, complimentary lunches or a surprise gift card for that person who went above and beyond during a tough week).\u00a0<\/p>\n<p><em>Related article:<\/em>\u00a06 Small-Business Money Mistakes (and How to Avoid Them)<\/p>\n<p>Changing workplace culture is hard\u2014but you can do it, and it\u2019s worth the effort. When your people work together and love what they do, there\u2019s really nothing you can\u2019t achieve as a team. At every stage of business, culture matters\u2014whether you\u2019re a Treadmill Operator, Pathfinder, Trailblazer, Peak Performer or even a Legacy Builder. But you\u2019ll find it\u2019s best to focus on culture in the Trailblazer stage and beyond. This is when you\u2019re ready to work <em>on<\/em> your business instead of just <em>in<\/em> it.<\/p>\n<p>\u00a0<\/p>\n<\/p><\/div>\n<p>Read the full article <a href=\"https:\/\/www.ramseysolutions.com\/business\/grow-remarkable-company-culture\" target=\"_blank\" rel=\"noopener\" rel=\"nofollow\">here<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We all have 24 hours in a day. And after the hours we spend sleeping, the biggest chunk of our day is spent working\u2014eight hours every weekday and another five or so on the weekend.1\u00a0Imagine if all that time at work felt like being trapped in a soul-sucking pit filled with busy work, disrespect and<\/p>\n","protected":false},"author":1,"featured_media":23087,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[55],"tags":[],"class_list":{"0":"post-23086","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Toxic Work Environments: How to Improve Workplace Culture | Borrowing Nexus<\/title>\n<meta name=\"description\" content=\"We all have 24 hours in a day. 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